Posts in category Viewpoints

What types of conversations do you have with clients and potential customers?

Do you train employees or just put them on a lawn mower and expect great results?

Last month, I interviewed Daniel Klotz and Maddie Gargano from YDOP about Google AdWords. In part one, Daniel and Maddie discussed what Google AdWords are …

“Lawns are a soul-crushing timesuck and most of us would be better off without them.” How’s that for a headline? This particular one and accompanying opinion …

Review these additional six responsibilities the account manager at your office should have.

Let’s get sensible about lawns in regions in the U.S. that are arid or periodically suffer severe droughts. Whenever water gets scare, lawns take a …

Do you have a plan in place if a customer cancels your services in the middle of a contract? Do you charge a penalty? Or …

Some business insight about responding to complaints and in-the-field diagnostics.

With the new Facebook algorithm changes it is getting harder to stay connected with customers. Here are a few tips to help you connect more …

Impressions of a Day of Service newbie, volunteering at Arlington National Cemetery with the lawn and landscape industry.