Posts tagged Customer Service

Although providing high quality work is a must, any lawn care business owner can attest that delivering great work and staying on budget is not …

Most landscape maintenance and lawn care company owners will tell you that the best marketing campaign is word-of-mouth advertising. It’s free and easy to obtain …

Slingshot, a customer engagement platform (or call center) for home services providers, such as landscaping firms, has closed a $2.4M seed round led by RET …

By Jake Hundley From the Spring 2019 Issue Does this sound familiar? “Hey John, we won’t be continuing lawn services with you. We’ve found someone …

By Lindsey Getz From the Spring 2019 Issue As a lawn care operator, you’re in the business of producing well-maintained and lush green lawns and …

By Andrew Duncan From the Spring 2019 Issue One of the most common complaints I hear from business owners in the landscape field is that …

Sticker shock may deter a homeowner from choosing pavers for their driveway, patio or pool deck project, but these are most often the better choice for long-term, …

Winter 2019 is going to be a teeth-chattering cold one, with plenty of snow, according to the venerable Farmers’ Almanac. That’s not the news families …

In a recent survey of lawn and landscape professionals, Environmental Science, a business unit of Bayer Crop Science, garnered data that emphasized what nearly every lawn care company …

From conflicts with clients to pay and benefits for employees, here are some questions from the landscape professionals on LawnSite forums this past week. LAWN MOWING …