Tag: Customer Service
Robert Porter Hired as Area Manager at Ruppert Landscape
LAYTONSVILLE, Md. – Ruppert Landscape added Robert Porter as Area Manager in our Gainesville Landscape Management branch. Porter, a resident of Warrenton, Virginia, brings 17...
5 Proven Ways to Crank Up Fall Sales
My 18 years in the green industry have taught me that there is a predictable seasonality to what we do. Demand for estimates and...
Get the Price You Want
Build sales and boost profits by educating clients and offering value-added services.
Build the Ultimate Toolbox
The most efficient landscape companies are those that keep a close eye on what may seem like minor details. Whether you operate a large...
Become a Referral-Generating Machine
The power of a person's personality and knowledge, whether they use it face to face with prospects or over the phone, can dramatically increase...
Hitting A Home Run In St. Louis
St. Louis is a great baseball town. The folks there love their MLB Cardinals, and why not? The team is the winner of 11...
Scotts pulls newly formulated weed-and-feed from shelves
Scotts Miracle-Gro Co. is taking a multimillion-dollar hit after the company took one of its most-popular products off the shelves in some states. It took...
Manage Your Online Reputation Part 2
Last month I wrote an introduction to online reputation management because it’s a vital piece to any business’s marketing plan. Negative reviews online could...
The Perfect Route
In any service business, the equation is simple: you can only bill for productive work, but you’ve got to pay your crews for every...
Education-Based Selling: Let Your Prospects Close Themselves
This summer, as part of our vacation to Scandinavia, my wife and I visited Iceland. This Nordic island knows how to treat tourists. Visiting...