CHICAGO, Ill. – North American dealers have again ranked ECHO and Shindaiwa at Gold Level Status in The North American Equipment Dealers Association’s annual Manufacturer Relations Survey.
The Gold Level Award recognizes those manufacturers who have achieved exceptionally high dealer ratings in categories such as product quality, technical support, parts availability, marketing & advertising support, etc. The level is determined from the results of dealer evaluation data collected from the annual survey. The survey asks dealers to evaluate the companies whose products they sell in key areas correlated to a dealer’s operational model.
”The NAEDA Dealer-Manufacturer Relations Survey is one of the most important services the association provides its members and the industry,” notes Gail Halderman, chair of NAEDA’s Member Services Committee. “This year’s survey experienced a significant increase in dealer input as we received more than 6,000 manufacturer ratings. We are extremely pleased with the level of participation and proud of the benefit this survey provides.”