With a 27-season career (1966 – 1993), Ryan boasts seven career no-hitters, 5,714 strikeouts and 12 one-hitters. After hanging up his glove in 1993, Ryan went on to own two minor league baseball teams and is now CEO of the Texas Rangers, where his influence on baseball operations has helped lead to three consecutive postseason appearances.
In his keynote address, Ryan will discuss how to take care of the customer. Ryan’s strong commitment to customer satisfaction has played a key role in the success of Ryan’s many business ventures. Since his arrival to the Rangers in 2008, the franchise has recommitted itself to enhancing the fan experience, establishing single season home attendance records in each of the last two years and surpassing the 3-million attendance mark for the first time in franchise history in 2012.
“I am incredibly excited to have Nolan Ryan as our keynote for the General Session in Austin, Texas,” said Irrigation Association President Bob Dobson, CIC, CID, of Middletown Sprinkler Company. “Nolan Ryan is a nationally known personality and businessman who has a special connection with the folks in Texas. We are pleased to be able to have such a legend on our stage.”
Chuck Morgan, public address announcer and senior vice president of ballpark entertainment for the Texas Rangers Baseball Club, will share the stage to moderate the Q&A portion of the address. Morgan has worked in professional baseball for over 30 years and was named the best public address announcer in Major League Baseball by The Sporting News in 2001 and 2003.
Open to all registered attendees, the General Session will take place Thursday, Nov. 7, 8:45 a.m. – 10:45 a.m. Doors open at 8:00 a.m. for a kick-off continental breakfast.